SERVICE DELIVERY MANAGER
Gigaspeed, reliable data networks... we lead the way.
We strive for the best possible data network, at home and at the office. That is why we are investing substantially to make Flanders more than ready for the digital life of tomorrow.
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Working in the Roll-Out team
Ensure the timely end-to-end build-up and roll-out of both HFC and FTTH according to the predetermined milestones.
Your tasks as Service Delivery Manager – FTTH Delivery
The Service Delivery Manager is responsible for obtaining effective, efficient performance from the FTTH roll-out partners:
- You will form a bridge between FTTH rollout partners and Telenet.
- In consultation with stakeholders, you determine the strategy, roadmap, working methods and most appropriate resources within your operational domain.
- You ensure that the partners carry out the operational activities correctly by monitoring, analysing, reporting and taking corrective measures in line with the priorities and objectives established through the budget, key performance indicators and service level agreements.
- You identify issues and drive transformation, continuous improvement and cost leadership.
- You build and maintain strong internal and external partnerships with all internal and external stakeholders.
What we offer
You will be working in a company that invests a lot in you and adapts your work environment to your needs. This ensures that you can develop yourself while also maintaining your work-life balance. What else can you expect?
- You will be given every opportunity to further develop your expertise. We encourage your personal growth with internal mobility opportunities and extensive learning possibilities but also give you the chance to press the pause button after a while or go in a completely different direction.
- A varied job in which you achieve tangible results and make your mark.
- A competitive gross monthly salary, accompanied by a host of fringe benefits.
- The fine company of colleagues who are just as passionate as you.
Our ideal Service Delivery Manager – FTTH Delivery
- Master's degree, or equivalent through experience.
- At least 7 years of relevant experience.
- Knowledge of HFC (Hybrid Fiber Coax) and telecommunications technology
- Knowledge of financial instruments
- At least bilingual: Dutch and French, preferably also English (spoken and written).
- You have excellent analytical skills and an aptitude for conceptual thinking combined with a pragmatic approach.
- You are customer oriented, strongly communicative and have project management skills.
Apply now!
Fancy a job with substance and variety? Become our Service Delivery Manager at Telenet. Apply now!
